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The Team at Waiora Healthcare has a diverse portfolio of skills and expertise, bringing together extensive experience in:
- Commerce
- Research
- Health management
- Maori development.
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Lance Norman
Chief Executive Officer (Acting)
BCOM Accounting & Finance, DipCom Marketing (University of Auckland)
As Chief Executive Officer of Waiora, Lance (Ngati Kuri) is responsible for maintaining relationships with our business owners, key suppliers and funders such the Waitemata DHB, MOH and ACC as well as developing relationships with new practices and other community organisations.
He has worked as a Senior Auditor for one of the largest auditing companies in New Zealand, as a Financial Controller for a multi-national corporate and has been a Business Manager in a couple of capacities. His core skills include Finance, Human Resources, IT and Strategic Planning.
Lance is currently on the Board of Hobsonville Primary School and the Board of Te Kotuku Ki Te Rangi (community based Maori Mental Health Services). He is on the Executive Committee for Waitakere Health Link, various working groups within the Waitemata District Health Board and is a member of the Institute of Chartered Accountants of New Zealand.
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Jo Tjaden
Operations Manager
As Operations Manager, Jo is responsible for assisting the Executive Officer in undertaking both strategic and operational duties to ensure the efficient and effective operation of Waiora Healthcare.
Jo has been involved with Waiora Healthcare from the start as a Board member. Jo has extensive knowledge and experience in organizational management, practice, change management, design and development including 8 years as Practice Manager for the Waitakere Union Health Centre.
She is passionate about ensuring the delivery of quality, affordable healthcare services to our community.
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Ngaire Harris
Project Manager
MA, PGDip Maori Studies, Dip Jnlsm (AIT/AUT), Dip Nursing (Akld School of Nursing)
Ngaire (Te Rarawa, Ngati Whatua, Ngati Kuri) is the Project Leader for the National Maori PHO Coalition, a national body which supports and promotes Maori Primary Health Organisations throughout the country.
Her academic and research background provides support to projects within Waiora has experience in nursing, project management, Maori health research and communications/marketing.
Her whanau was part of Te Whanau o Waipareira Trust’s development phase and participated on the governance board when Waiora was established.
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Monique Storie
Executive Assistant
Monique (Ngaiterangi Iwi, Ngai Tukairangi Hapu) covers a wide variety of duties, ensuring the smooth and efficient running of the Waiora office. As Executive Assistant to the CEO and Executive Team she is responsible for booking meetings, minute-taking, co-ordinating events, managing diaries and providing administrative support.
She is currently studying part-time towards a Diploma in Business and has previously worked at Whitecross Accident & Medical Centre and in the banking sector.
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Bradley Norman
Finance & Administration Manager
BCOM Accounting & Marketing (University of Auckland)
As Finance and Administration Manager, Brad (Ngati Kuri, Te Aupouri, Ngai Takato) is responsible for maintaining the financial integrity of the accounts to ensure all financial and statutory reporting is accurately completed on a timely basis.
Before joining Waiora in December 2008, Brad spent four years in London working in Finance for a large investment bank as the Treasury Accountant, and more recently, as the Product and Controls Accountant. With a Bachelor of Commerce Degree from the University of Auckland, majoring in both Accounting and Marketing, Brad has experience with Treasury and Cash Management, Accounting Control and Financial Risk, Financial / Board Reporting, and extensive knowledge in Finance Systems and Accounting Practices.
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Delane Mackie
Health Promotions Coordinator
Delane (Nga Puhi, Te Patu Harakeke) recently joined the team at Waiora Healthcare as Health Promotions Coordinator and is responsible for promoting health and well-being and customising programmes to meet specific needs in West Auckland communities.
Delane is passionate about raising awareness of the importance of physical and mental health through coordinated exercise and dietary regimes. Delane aims to empower the public to develop healthier lifestyles and to increase confidence in their ability to succeed.
Delane enjoys spending time with his family and loves outdoor activities including rugby league, running, biking, scuba diving, camping, league.
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 Anne Shepherd
Registered Nurse
Anne is responsible for our Outreach Immunisation Service, giving whanau who have difficulty getting their Tamariki to their medical centre, the chance to have their immunisations. This free service offers immunisation in the home or in a community setting.
As an authorised Vaccinator, Anne has had many years of experience working as a practice nurse and working with other Outreach Immunisation Services. Anne is very committed and passionate about keeping our Whanau well, by offering immunisation and providing support and encouragement to Whanau.
Anne is a grandmother who loves sailing, photography, handcrafts, travelling and scuba diving, and also volunteers at SPCA fostering animals.
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